Delivery and Returns
Ordering Goods and Delivery
Occasionally there are circumstances beyond our control that may mean delivery is delayed. If we cannot meet the specified delivery time then we promise to call you and let you know. Our normal working hours are:
07.30–17.00 Monday to Friday
07.30–12.00 Saturdays.
Peak Time charges may apply at certain times during the week. See your quotation for further details.
Receiving our Deliveries
We ask that the person responsible for accepting a delivery on your behalf is present to meet each delivery and also that deliveries are signed for by an authorised person who provides both a signature and printed name recognisable to your company.
The safety of our team, your employees and subcontractors is of paramount importance to us. If we’re unable to make a delivery to site due to unsafe conditions, and/or poor access then returned load, waste disposal, original material and delivery charges will apply.
Returns Policy
We will apply a charge for the costs of handling administration and disposal of Returned Material on our vehicles. Please see our Sundries price list for current rates.
Cancellation
A cancellation charge will apply to all ordered loads cancelled after 15:00 on the day prior to the agreed delivery. Please see our Sundries price list for current rates.
